Search...
Menu

Wrong Order Received

What should I do if I have received a wrong order?

We will bear all cost if any merchandise is sent wrongly.
We will pick the product and send the correct one to you at our own cost. Before this, you need to send us pictures/ video for the item(s) you received and the package lable which shows the tracking number.
If we are unable to fulfill your order, we will provide a refund on your that item(s).
Send us an email or Message us with your order number, we will deal with it in one business day.

 _________________

Last Update by Rebeccah

Previous
Refund or Exchange Order
Next
Missing Order Item(s)
Last modified: 2026-04-27SaleSmartly